ExpertConnect is communication for modern producers. Through the ExpertConnect app, American Implement's expert advisors can deliver support and problem solving remotely through any smartphone. It enables live video calling, which will assist technicians in providing better service when breakdowns occur or when decisions need to be made. The live video technology allows us to see exactly what you see to help bring speed to resolution. Solve problems, make decisions and maximize uptime - in the palm of your hand.
When using ExpertConnect you can expect:
Quick responses from experts
A personalized customer service experience
Detailed instruction for troubleshooting
Communications through text, call, or live video
Quick and easy solutions